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Job Description
Structured overview of role & requirementsAbout This Role
Provide technical support and basic troubleshooting for infrastructure services, including monitoring systems and responding to issues.
Contribute to infrastructure projects and assist with related tasks under supervision.
Maintain infrastructure documentation such as incident logs and collaborate with the team to resolve infrastructure challenges.
Minimum Requirements
Bachelor's degree in a relevant field or equivalent combination of education and experience.
Typically 2+ years of relevant work experience in infrastructure technology analysis.
Proficiency in data analysis and problem-solving with knowledge of infrastructure technologies.
Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Has hands-on experience with infrastructure technology support within team environments under supervision.
Demonstrates continuous learning and skill enhancement in infrastructure technologies and industry best practices.
Possesses relevant certifications (CompTIA Security+, Cisco CCENT, AWS Solutions Architect) or advanced degree as a plus, signaling commitment to the field.