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Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage a global delivery team responsible for batch process solutions, ensuring on-time, high-quality output.
Drive process improvements, automation, and global standards to optimize performance and customer experience.
Serve as liaison across business units to implement custom solutions, presenting to senior management and clients to generate revenue.
Own team performance, including hiring, coaching, evaluation, and retention.
Minimum Requirements
Minimum 10 years of batch process experience with deep domain industry knowledge.
Experience managing large teams including system designers, coders, analysts, or consultants.
Proficient in SQL and Python; experienced in handling large migration programs.
Hybrid work model requiring minimum two days/week onsite at TransUnion office; support US business hours as needed.
Ideal Candidate Profile
Experienced leader skilled at delivering batch solutions in fast-paced, multi-stakeholder environments.
Strong communicator able to explain complex technical concepts to technical and non-technical audiences.
Strategic thinker with proven ability to drive process innovation, automation, and operational improvements in global delivery settings.
