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Job Description
Structured overview of role & requirementsAbout This Role
Define and maintain ServiceNow platform vision, strategy, and governance aligned with enterprise IT and business objectives.
Provide architectural guidance and facilitate governance forums to ensure consistent platform standards and risk mitigation across teams and partners.
Engage with CxOs, enterprise architects, and platform teams to influence decisions and enable sustainable platform scalability and health.
Minimum Requirements
10+ years of experience in enterprise architecture, solution strategy, and program leadership.
Experience engaging at Executive level to influence platform direction and business outcomes.
Experience in integrating or leveraging AI-powered tools or AI-driven insights in work processes or decision-making.
Travel availability up to 50% annually.
Ideal Candidate Profile
Operates at a program-level architecture capacity, guiding multiple teams and partners toward a unified platform vision.
Experienced in defining multi-workflow, enterprise-scale architectures and complex governance models.
Strong expertise in platform strategy, integration patterns, and delivery governance within enterprise ServiceNow environments.
