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Job Description
Structured overview of role & requirementsAbout This Role
Manage end-to-end order processing and fulfillment for assigned Modern Trade customer accounts to ensure timely deliveries and customer satisfaction.
Coordinate with supply chain, logistics, finance, and customer teams to resolve operational issues related to orders, stock, and service.
Collaborate with Account Managers to support business plans, promotions, product launches, and conduct reporting on sales performance and account health.
Minimum Requirements
Location requirement: Mumbai Regional Office (not remote).
Work Experience Required: Not explicitly mentioned in the JD.
Experience with order management and customer account coordination in Modern Trade or related FMCG sales channels is strongly implied but not explicitly stated.
No explicit educational or technical skill requirements mentioned.
Ideal Candidate Profile
Experienced in managing operational aspects of Modern Trade or retail customer accounts within FMCG or similar sectors.
Capable of cross-functional coordination involving supply chain, logistics, finance, and sales teams to ensure smooth order fulfillment.
Skilled in data tracking, reporting, and supporting business review processes to drive customer service and operational improvements.