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Job Description
Structured overview of role & requirementsAbout This Role
Oversee day-to-day property operations and administrative facility services, including managing housekeeping shifts, supplies, and client service contracts.
Conduct regular facility inspections, coordinate with client and internal teams for feedback and improvement, and handle crisis management including emergency evacuation and health & safety reviews.
Ensure achievement of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), perform routine audits, and prepare and send timely reports to clients.
Minimum Requirements
Degree or Diploma in Hotel Management or Graduate with Building Management experience.
3 to 5 years of experience in facilities management with strong knowledge of facility/building/property operations.
Good working knowledge of occupational safety and client-centric operations.
On-site work location: Gurugram.
Ideal Candidate Profile
Experienced in managing multi-disciplinary teams and coordinating with diverse client and internal stakeholders.
Strong operational focus on facilities management, continuous improvement, and client satisfaction metrics.
Comfortable using app-based tools and various systems for reporting, stock management, and daily task coordination.