Client Implementation & Service, Associate 2
State Street CorporationMatch Score
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Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end service delivery to global clients, including contract and SLA management, change management, and key performance reporting.
Prepare and deliver accurate client service reports and perform risk and control assessments to minimize risk events.
Collaborate across internal teams, outsource partners, and clients to resolve service or operational issues and ensure client satisfaction.
Minimum Requirements
Minimum 2 years’ experience in Custody & Accounting with strong knowledge of financial instruments.
Bachelor’s Degree in Finance, Accountancy, or Business-related field.
Excellent English communication skills and proficiency in Excel.
Must be willing and able to work night shifts to support US market hours.
Ideal Candidate Profile
Experienced in client service delivery within financial services, preferably custody and accounting.
Strong analytical skills with attention to detail and ability to meet strict client deadlines.
Experienced collaborating with diverse stakeholders and managing risk and control processes in a high-responsibility environment.