Revenue Operations Analyst

Manage and process order-to-cash operations including contracts, invoices, billing transactions, and subscription activities to ensure accuracy and compliance.

Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and others to facilitate contract requests and resolve operational issues.

Maintain customer subscription and renewal data in business systems like Salesforce and Workday, contributing to continuous process improvements and operational excellence.

2+ years of professional experience in revenue operations, order management, billing, finance operations, customer support operations, or related functions.

Familiarity with contract administration and order-to-cash workflows including invoicing, billing, and subscription management.

Experience with CRM, billing, or financial systems such as Salesforce, Salesforce CPQ, Workday Financials, or equivalent.

Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred; or equivalent education and experience; proficiency in Microsoft Excel, Outlook, Word, and PowerPoint.

Experienced in operational controls and data accuracy, able to review transactions and resolve issues via established procedures.

Comfortable working in cross-functional environments interfacing with sales, finance, legal, and customer success teams.

Able to engage with continuous improvement initiatives leveraging methodologies like Lean, root cause analysis, and emerging technologies such as AI.