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Job Description
Structured overview of role & requirementsAbout This Role
Manage and enhance delivery of soft services including housekeeping, pantry, and office upkeep at the site level.
Supervise on-site staff and vendor relationships ensuring compliance with SOPs, SLAs, health, hygiene, and safety standards.
Act as primary client contact for soft services, conduct audits, prepare performance reports, and coordinate events and client reviews.
Minimum Requirements
Bachelor’s degree in Hospitality, Facility Management, or related field.
Minimum 5 years of facility management experience with at least 2 years in supervisory or site lead role.
Experience in managing vendors and client-facing operations for soft services.
Location requirement: On-site in Noida, Uttar Pradesh.
Ideal Candidate Profile
Has strong leadership and team management skills with ability to enforce SOPs and manage vendor contracts.
Experienced in client engagement and maintaining KPIs related to service delivery in facility management context.
Comfortable working on-site in a high-interaction environment with regular reporting and operational excellence focus.