Trade and Transaction Operator, NCT

Lead daily operations and internal controls for Trade and Transaction processes, ensuring smooth communication with onshore teams and timely issue resolution.

Manage process documentation to meet audit standards and mentor team members, including onboarding and career development planning.

Focus on improving transaction productivity with high accuracy, leveraging AI tools to enhance workflows and operational efficiency.

Strong written and verbal English communication skills; ability to handle telephone and written correspondence clearly.

Proficiency in MS Office, especially MS Excel, with good typing speed and accuracy.

Work Experience Required: Not explicitly mentioned in the JD.

Ability to operate under high volume and intense atmosphere with low error tolerance.

Experience working in trade or transaction operations within financial services or capital markets, preferably with knowledge of document review processes.

Capability to lead and coach teams, managing process improvements and compliance in a regulated environment.

Proven skills in using AI tools responsibly to increase productivity and solve business problems, with good judgment on data and outputs.