Applications Support Sr Manager - C13 - PUNE
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Job Description
Structured overview of role & requirementsAbout This Role
Manage one or more application support teams with full responsibility for team performance, including people management and budget considerations.
Provide technical oversight and end-to-end ownership of application production environments, ensuring stability, incident resolution, and alignment with strategic business objectives.
Drive customer satisfaction and compliance by managing operational procedures, risk assessment, and collaboration across global technology and business partners.
Minimum Requirements
6-10 years experience in applications support preferred but not mandatory.
Bachelor’s/University degree required; Master’s degree preferred.
Experience in people management and handling end-to-end application support operations.
Effective communication skills with ability to lead large discussions and engage stakeholders; assertive communication required.
Ideal Candidate Profile
Experienced in managing multiple application support teams with a focus on operational stability and incident/problem management at an enterprise level.
Able to provide technical and strategic guidance in alignment with business objectives and audit/compliance requirements.
Demonstrates strong leadership and communication skills capable of influencing senior business heads and global technology teams.