Field Program Manager GBD SOM

Own and improve lead-to-booking conversion rates city-wise by analyzing funnel leakages and coordinating corrective actions via GBD and digital teams.

Track and analyze revenue contribution per contractor and dealer by city, benchmarking productivity and identifying low-revenue cohorts for reactivation or de-prioritization.

Manage contractor and dealer onboarding and activation programs, setting standards and targets for activation rates, and coordinating with training, quality, and digital teams to resolve gaps.

Provide contractor supply readiness data for city expansions and collaborate with Capacity Planning to align supply with demand forecasts, participating in launch planning and reviews.

Location requirement: Must be based in Mumbai, Maharashtra, India.

Experience Required: Not explicitly mentioned in the JD.

Domain expertise likely required in field program management, contractor and dealer channel management within paints or similar industry (implied, not explicitly stated).

No explicit degree, notice period, or regulatory requirements stated.

Experienced in driving large-scale field programs with measurable ownership of conversion metrics and partner productivity.

Skilled in cross-functional coordination across digital, training, quality, and field teams to troubleshoot process and platform gaps.

Comfortable working with data-driven supply-demand alignment and city-level capacity planning for program scalability.