Customer Success Manager- US Clients
Hudson Manpower Inc.Match Score
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Job Description
Structured overview of role & requirementsAbout This Role
Lead live product demonstrations and clearly explain workflows and processes to prospective U.S.-based clients.
Manage client onboarding, coordinate with internal teams, and handle post-sales customer queries to ensure a smooth experience.
Maintain strong client relationships through regular follow-ups and support sales and business development teams during client discussions.
Minimum Requirements
Experience in Customer Success, Client Servicing, Demo Calling, or Account Management preferred but not strictly mandatory.
Excellent spoken and written English with strong presentation and demo-handling skills.
Ability to work U.S. shift timings and handle calls/video meetings with U.S.-based clients.
CRM or client management tool experience preferred; Accounting/bookkeeping industry experience is a plus but not mandatory.
Ideal Candidate Profile
Experienced in handling client-facing roles involving product demos and onboarding in a B2B or technical services environment.
Comfortable engaging U.S.-based clients regularly and managing international client relationships.
Operates confidently in demonstration and communication scenarios, capable of simplifying complex workflows for clients.