Application Support Engineer – IT Operations
Clean Harbors, Inc.Match Score
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Job Description
Structured overview of role & requirementsAbout This Role
Perform initial triage, troubleshooting, and incident management for .NET, Angular, API, and database related application issues (P1/P2).
Monitor application health, logs, and alerts; execute basic SQL queries for validation and troubleshooting; coordinate with multiple teams for issue resolution.
Participate in Major Incident Management calls, ensure ITSM documentation (e.g., ServiceNow), support deployment validation, and contribute to knowledge base and SOP documentation.
Minimum Requirements
2-4 years of relevant experience in application support or IT operations.
Technical proficiency with .NET/.NET Core, C#, Angular, Microsoft SQL Server (queries, troubleshooting), REST APIs, and log monitoring tools.
Experience with Windows Server, IIS, and application hosting environments.
Work Experience Required: 2-4 Years. Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experience operating in 24x7 or shift-based IT operations environment handling high-severity incidents.
Proven ability to coordinate across development, database, and infrastructure teams for timely issue resolution.
Comfortable managing incident lifecycle within ITSM tools and adhering to SLA and escalation protocols.