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Job Description
Structured overview of role & requirementsAbout This Role
Ensure operational efficiency, stability, and availability of complex application systems through incident management and proactive troubleshooting.
Lead and mentor a team in incident management, system upgrades, maintenance, and DevOps practices to minimize downtime and improve service delivery.
Engage directly with clients to solve problems and implement innovative, high-quality software solutions using continuous delivery and cloud-native tools.
Minimum Requirements
Experience with Node.js and Typescript for application support and development.
Hands-on experience with cloud platforms, specifically Azure.
Proven skills with monitoring tools like DataDog, Prometheus, or Grafana, and CI/CD tools such as Jenkins, GitHub Actions, or Azure Pipelines.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in debugging, triaging, and optimizing application systems with a high-level understanding of architectures (monolithic, microservices, serverless).
Capable of leading team operations and client communications regarding incident management, support scopes, and technical processes.
Familiar with Agile methodologies and committed to implementing cloud and security best practices in production environments.