Product Manager – Business Banking -SMB Client & Frontline Experiences (Engage & Deepen)
JPMorgan Chase & Co.Match Score
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Job Description
Structured overview of role & requirementsAbout This Role
Own the product vision, strategy, and roadmap for Business Banking capabilities that enhance banker productivity, client engagement, and relationship growth.
Lead cross-functional teams to deliver integrated banker and client engagement experiences, including workflow improvements, communication tools, prospecting, and interaction visibility.
Identify and implement AI and automation solutions to improve employee productivity, product delivery, and customer engagement.
Minimum Requirements
5+ years experience in product management or relevant domain area.
Advanced knowledge of AI tools including generative AI, Microsoft Copilot, large language models, prompt engineering, and AI-assisted product management.
Proven ability to manage product lifecycle activities: discovery, ideation, strategic development, requirements definition, and value management.
Work Experience Required: 5+ years in product management or relevant domain area.
Ideal Candidate Profile
Experienced in leading product management in large, complex, matrixed financial services or technology organizations.
Skilled in leveraging AI-enabled product experiences, workflow automation, or enterprise AI adoption to improve product and operational outcomes.
Capable of managing ambiguity and prioritizing trade-offs in fast-paced environments with strong executive communication skills.