Senior Officer, Branch Operations & Service Head, Consumer Banking Group
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Job Description
Structured overview of role & requirementsAbout This Role
Manage and control all operational functions of the branch ensuring zero errors in processes.
Coordinate with centralized operations teams to maintain high quality service and ensure timely receipt and submission of regulatory and other reports by the branch.
Drive process improvement initiatives, productivity enhancement, and cost reduction within the branch operations.
Minimum Requirements
4 to 6 years’ experience in General Branch Banking Operations with at least 2 years in supervisory or managerial capacity.
Graduation degree in any discipline; additional qualifications in Banking, Finance, Law, or MBA are advantages.
Strong knowledge of branch banking operations including regulatory and compliance aspects.
Location requirement: Pollachi.
Ideal Candidate Profile
Experienced in leading branch operations with a strong focus on error-free process execution and regulatory compliance.
Capable of cross-functional coordination between branch teams and centralized operations with good interpersonal and communication skills.
Demonstrated ability to implement operational improvements and cost-saving initiatives in a banking branch environment.