Product Manager - Business Banking -SMB Client & Frontline Experiences (Engage & Deepen)
JPMorgan Chase & Co.Match Score
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Job Description
Structured overview of role & requirementsAbout This Role
Define product vision, strategy, and roadmap for Business Banking capabilities focused on banker productivity, client engagement, and relationship growth.
Collaborate with cross-functional teams and stakeholders to deliver integrated solutions improving banker workflow, client communications, and engagement across the banker journey.
Identify and implement AI and automation opportunities to enhance employee productivity, product delivery, and customer engagement experiences.
Minimum Requirements
5+ years of experience in product management or a relevant domain area.
Advanced knowledge of AI tools and capabilities such as generative AI, Microsoft Copilot, LLMs, prompt engineering, and AI-assisted product management.
Strong understanding of product development lifecycle, design, and data analytics.
Work Experience Required: 5+ years in product management or equivalent expertise.
Ideal Candidate Profile
Experience leading products within large, matrixed financial services or technology environments, particularly with Business Banking or frontline enablement domains.
Proven ability to manage product lifecycle activities including discovery, ideation, strategic development, and value management in fast-paced, ambiguous environments.
Demonstrated skill in integrating AI-enabled product experiences, workflow automation, or driving enterprise AI adoption programs.