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Job Description
Structured overview of role & requirementsAbout This Role
Own strategic planning and governance to maximize process efficiency, revenue, and cost-effectiveness within assigned accounts.
Ensure contract compliance, meet SLA parameters, manage delivery quality, and maintain ‘green card’ status across projects.
Lead resource optimization, budgeting, invoicing, risk management, and customer experience to prevent revenue leakage and sustain account growth.
Minimum Requirements
8-10 years of relevant work experience.
Mandatory skill: Record to Report - DOP (Domain of Process).
Ability to manage contract compliance, delivery governance, and resource planning within technology service accounts.
Location requirement: Pune, Maharashtra.
Ideal Candidate Profile
Experienced in managing large accounts with end-to-end delivery and operational governance in technology services.
Skilled in strategic collaboration with senior stakeholders for multi-year account planning and revenue expansion.
Demonstrates strong ability to monitor, track, and improve delivery metrics, contractual compliance, and customer satisfaction.