Process Manager - Source to Pay
KONE CorporationMatch Score
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Job Description
Structured overview of role & requirementsAbout This Role
Lead end-to-end Source to Pay (S2P) process transformation at KONE Business Services (KBS), focusing on AP Helpdesk automation and harmonization.
Develop, document, and maintain the KONE Way operating model, ensuring global process standardization and compliance.
Collaborate with Global Process Owners, Business Lines, and functions to drive process improvements, KPI tracking, and lean initiatives in Accounts Payable operations.
Minimum Requirements
12-15 years international business experience, preferably including helpdesk operations and P2P knowledge in Finance or Sourcing.
Strong understanding of Accounts Payable process and KONE’s Procurement and AP operations.
Proficiency in SAP ERP and related P2P solutions.
Work Experience Required: 12-15 years relevant international business experience.
Ideal Candidate Profile
Experienced in managing global transformation programs and operating in matrix environments with multiple stakeholders.
Skilled in process documentation, deviation management, and root cause analysis for continuous operational improvement.
Capabilities in project management and collaboration to drive standardized, technologically-enabled helpdesk services globally.