Catering Sales Executive (Reactive)-Courtyard by Marriott Vitthalapur
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Job Description
Structured overview of role & requirementsAbout This Role
Handle guest calls, requests, and problems, coordinating with relevant departments to resolve issues.
Use sales techniques to maximize revenue and maintain guest loyalty, including up-selling and offering complimentary gifts.
Process reservation requests and Marriott Rewards redemption accurately, while supporting general Sales & Marketing office duties.
Minimum Requirements
Minimum education: High school diploma or G.E.D. equivalent.
At least 2 years of related work experience.
No supervisory experience required.
No mention of notice period or mandatory certifications.
Ideal Candidate Profile
Experienced in guest service sales with focus on revenue maximization through up-selling and loyalty programs.
Comfortable handling multiple communication channels (phone, fax, email) and administrative tasks in a sales environment.
Capable of following policies strictly, maintaining confidentiality and professional appearance, supporting team goals, and monitoring quality standards.