EOR Operations Associate

Own execution and process design for new employee onboarding, including verifications, benefits setup, and regulatory compliance filings.

Develop and improve scalable operational processes and documentation to support customer onboarding and benefits enrollment.

Collaborate cross-functionally with sales, product, and R&D teams to minimize operational burden through automation and continuous process improvement.

4+ years of experience in operational roles such as payroll operations, regulatory operations, or support operations.

Must work from 1:00 PM to 10:00 PM IST and be available to work hybrid with 3 days per week in Bangalore office.

Strong English communication (written and verbal) and proficiency with Google Suite or Microsoft Office (Docs/Sheets/Excel); familiarity with SFDC/JIRA/Confluence is a plus.

Experience in regulatory compliance tasks including filings and registrations with government agencies.

Experienced in managing complex operational workflows involving employee onboarding and compliance across multiple stakeholders.

Comfortable working in hybrid settings with fixed evening shift hours, managing ambiguous situations with structural thinking and problem solving.

Proactive with ownership mindset, able to drive process automation and contribute feedback for system improvements in a cross-functional environment.