Assistant Vice President - Pre decisioning (Partner Operations)
Small Business Investment Company (SBIC) program — U.S. Small Business AdministrationMatch Score
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Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage application processing operations for a zone handling approximately 30 lakh applications annually.
Collaborate with Zonal Sales Managers for capacity planning and manage vendor performance, quality, and resource allocation.
Drive business metrics including productivity, accuracy, turnaround time (TAT), customer complaints, process controls, compliance, and operational cost reduction initiatives.
Minimum Requirements
Experience: Not explicitly mentioned in the JD.
Mandatory knowledge of credit card operations and credit processes.
Qualification: Graduate or Post Graduate in any discipline.
Ability to manage large teams and vendor operations effectively, familiarity with credit documentation and basic financial concepts.
Ideal Candidate Profile
Experienced in financial services industry, especially credit card or banking operations.
Strong strategic and process orientation with analytical and problem-solving skills.
Proven capability in managing large teams and collaborating with sales teams for operational delivery and vendor management.