I&P GN - SC&E – Consultant-Service Management -Connected Sevice
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Job Description
Structured overview of role & requirementsAbout This Role
Lead and deliver Connected Service and Field Service Management projects including master data migration from SAP/Oracle to PLM platforms for asset-intensive industries.
Implement and support connected asset and IoT-based service solutions, improving field service execution using platforms like IFS, SAP FSM, PTC ServiceMax, or Salesforce Field Service.
Conduct workshops, fit-gap analysis, and collaborate with technical teams to ensure end-to-end data migration, platform integration, and contribute to business development activities.
Minimum Requirements
3-10 years experience in aftermarket/aftersales service operations with exposure to master data management, connected/IoT solutions, or field service management.
Experience with SAP and/or Oracle master data and PLM platforms (e.g., Siemens Teamcenter, PTC Windchill, SAP PLM).
Experience with field service management platforms such as IFS, ServiceMax, or Salesforce Field Service.
Partial consulting experience and engineering background required; MBA preferred.
Ideal Candidate Profile
Strong domain expertise in aftermarket service operations with techno-functional integration skills between business processes and technology.
Experienced working in cross-functional, global teams with Agile project management exposure.
Organized, detail-oriented, and capable of independently managing projects while engaging diverse cultural stakeholders.