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Job Description
Structured overview of role & requirementsAbout This Role
Serve as the main technical consultant and point of contact for assigned financial institution clients.
Analyze client queries and business requirements to propose and support implementation of technical solutions, including system changes and configurations of low to medium complexity.
Collaborate with internal teams to ensure service quality, SLA adherence, maintain documentation, and participate in audits and improvement initiatives.
Minimum Requirements
Bachelor's degree in Computer Science, Data Management, IT, or equivalent analytical experience.
Around 1+ years of experience in IT, systems analysis, or financial services.
Good English communication skills (written and spoken).
Availability to work US aligned hours (11:00am - 8:00pm IST).
Ideal Candidate Profile
Analytical professional capable of solving complex client problems with strong logical thinking and persistence.
Experience or interest in core banking or payments domain within financial institutions.
Junior-level candidate motivated to develop into an independent specialist over 3-5 years.