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Job Description
Structured overview of role & requirementsAbout This Role
Develop and implement AI/ML solutions to enhance IT managed services including Data Center, Network Management, and Digital Workplace Services.
Design scalable AI/ML models for applications such as predictive maintenance, anomaly detection, automated incident response, and NLP for service desk operations.
Collaborate with cross-functional teams and data engineers throughout the software development lifecycle to integrate AI/ML solutions and maintain data pipelines.
Minimum Requirements
Bachelor's or Master's degree in Computer Science, AI, Machine Learning, or related field.
10+ years of software engineering experience with at least 4 years focused on AI/ML development.
Proficiency in Python or Java and experience with ML frameworks like TensorFlow, PyTorch, scikit-learn.
Experience with cloud platforms (AWS, Azure, GCP) and AI/ML services.
Ideal Candidate Profile
Senior-level software engineer with strong AI/ML expertise applied to IT operations, network management, or cybersecurity.
Experienced in end-to-end AI/ML solution development including research, design, implementation, and deployment.
Able to communicate complex AI/ML concepts effectively to non-technical stakeholders while working in cross-functional teams.