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Job Description
Structured overview of role & requirementsAbout This Role
Oversee and enhance Front Line Control Group supervision focusing on sales, service, compliance, and operational practices to ensure adherence to policies and controls.
Implement and monitor risk-based supervision programs including performance triggers and measures of program effectiveness to identify operational risks.
Partner with U.S. lines of business and stakeholders to support control and efficiency initiatives and recommend improvements to controls, processes, and supervisory activities.
Minimum Requirements
2+ years experience in Administrative Support or Business Support, or equivalent demonstrated experience through work, training, military service, or education.
2+ years experience in Community Relations, Business Operations, Strategic Planning, Operational Risk, Control Management, or related business support function.
1+ year experience leading process, coordinating workflow, or supporting operational initiative execution.
Ability to work a flexible schedule aligned to U.S. business hours; standard shift timing 1:30 PM to 10:30 PM IST.
Ideal Candidate Profile
Experience in banking, financial services, operational risk, control management, compliance, conduct risk, or centralized supervision functions.
Familiarity with risk and control frameworks and regulatory requirements within financial services environment.
Experience partnering with U.S.-based lines of business and cross-functional stakeholders to implement risk and control initiatives.
