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Job Description
Structured overview of role & requirementsAbout This Role
Provide functional support and issue resolution for Baan IV, ERP LN FP3, and LN 10.4 ERP applications ensuring stable ERP processes.
Analyze and address user incidents and functional gaps, coordinating with technical teams for fixes and enhancements.
Take end-to-end ownership of ERP production issues, support process changes, validate data integrity, and document resolutions clearly.
Minimum Requirements
4 to 7 years of experience in Baan functional support, ERP consulting, or application support.
Hands-on experience with Baan IV, ERP LN FP3, and LN 10.4 ERP environments.
Strong understanding of ERP business processes and production support for functional issues.
Work Experience Required: 4 to 7 years in relevant ERP functional support.
Ideal Candidate Profile
Experienced in supporting and improving Baan ERP production environments with a focus on user impact and root cause analysis.
Skilled in collaborative coordination between business users, functional teams, and technical teams for issue resolution and change management.
Detailed oriented with strong documentation and structured problem-solving capabilities in ERP functional support contexts.