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Job Description
Structured overview of role & requirementsAbout This Role
Own and manage enterprise applications support and execution, including incident, problem resolution, and system optimization across SAP and other key applications.
Lead strategic planning, vendor management, and investment prioritization to ensure service performance and alignment with business needs.
Drive continuous improvement initiatives focusing on automation, monitoring, analytics, and application performance while managing a global IT team.
Minimum Requirements
Master's or graduate degree in computer science or relevant field.
15+ years of progressively responsible Information Services experience including leadership roles.
Functional and technical knowledge of SAP; experience managing strategic vendor contracts.
Role requires 5 days onsite in Bangalore with a 01:00-10:00PM IST shift; travel up to 25% possible.
Ideal Candidate Profile
Experienced leader with capability to manage multidisciplinary global IT teams and complex application landscapes.
Demonstrated success in driving innovation, automation, service-level management, and continuous improvement in enterprise IT environments.
Strong collaboration and communication skills with business units and senior leadership for technology strategy and investment decisions.