Senior Manager, System Operation and Administrator

Lead operation, maintenance, and administration of global multi-data center operating and management systems to ensure reliability and effective IT resource usage.

Plan and manage global capacity, system scalability, compliance with regulatory standards (e.g., SSAE No.16, SOC1, FFIEC), and execute infrastructure change processes with zero service interruptions.

Drive vendor relationship management, disaster recovery solutions, incident resolution, and collaborate with business leaders to align infrastructure with evolving support needs.

Bachelor's degree in a related field or equivalent relevant experience.

Minimum 8 years of related professional experience, including 3-4 years in a supervisory role.

Experience managing multi-data center environments and ensuring compliance with regulatory standards like SSAE No.16, SOC1, FFIEC.

Location or onsite requirements: Not explicitly mentioned in the JD.

Experienced leader comfortable supervising multiple managers and technical teams with full staffing and performance accountability.

Skilled in strategic capacity planning, infrastructure scalability, and managing high-risk change processes in a global tech environment.

Proficient in vendor management and disaster recovery planning with ability to align technical solutions to business and regulatory requirements.