Relationship Manager_Commercial Vehicle (CV)-Retail-Marketing Branches Operations_Delhi
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Job Description
Structured overview of role & requirementsAbout This Role
Manage and strengthen customer relationships in the Commercial Vehicle segment, focusing on service and sales.
Handle customer service operations including account opening, grievance resolution, and DMAT services.
Achieve sales targets through cross-selling liability and investment products, and support acquisition of new customers via referrals.
Minimum Requirements
Experience in financial services or banking sector required.
Knowledge of commercial vehicle segment customers is implied but not explicitly stated.
Work Experience Required: Not explicitly mentioned in the JD.
Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Strong customer engagement and sales execution skills, especially in cross-selling and relationship management.
Experience supporting relationship managers handling high-net-worth individual (HNI) clients is advantageous.
Ability to manage multiple customer service tasks while maintaining low attrition and high customer satisfaction.