Gold Loan Relationship Officer_Loans Against Gold-Marketing Branches Operations_Madurai
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Job Description
Structured overview of role & requirementsAbout This Role
Source new customers for gold loan products through branch walk-ins, field visits, and local networking.
Manage the end-to-end processing and timely disbursement of gold loans ensuring compliance with policies and regulatory guidelines.
Maintain customer relationships to drive repeat business and cross-sell other banking products like CASA, insurance, and investments.
Minimum Requirements
Work Experience Required: Not explicitly mentioned in the JD.
Understanding of gold loan products and branch banking operations mandatory.
Strong customer service and interpersonal skills necessary for client interaction.
Not explicitly mentioned: specific education qualifications or notice period.
Ideal Candidate Profile
Proven ability to source and grow customer base in gold loan or related banking products.
Experience working closely with branch teams to ensure smooth loan processing and compliance.
Comfortable with customer-facing roles involving explaining financial product features and documentation requirements.