Deputy Manager - Process Training (Training Management/ Training Delivery/ Process Trainer /TNA /TNI / Nesting ) - Hyderabad - REF113652U_2026278897
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Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end new hire training, nesting, and performance management during 30-60-90 days for business as usual (BAU) operations.
Design process training plans and assess training material effectiveness including SOPs and guides for Knowledge Sharing programs.
Conduct audits, training needs assessments (TNA), and develop back-to-back training interventions for existing employees; manage training governance and reporting.
Minimum Requirements
Graduate degree mandatory.
Experience Required: Not explicitly mentioned in the JD.
Must have knowledge of training delivery, process training, TNA, TNI, and nesting.
Location Requirement: Hyderabad (implied, as role location specified).
Ideal Candidate Profile
Experienced in managing training operations in a business process outsourcing or similar environment with familiarity in training governance and performance tracking mechanisms.
Proven ability to design and implement training programs and interventions based on Training Need Assessments.
Skilled in cross-functional coordination including client SME interaction, quality audits, and stakeholder reporting.