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Job Description
Structured overview of role & requirementsAbout This Role
Design and architect scalable, high-performance Salesforce Service Cloud solutions aligned with client business goals.
Lead technical design sessions and integrate AI-driven tools to validate architectural decisions and simulate system scenarios.
Implement and optimize AI capabilities within Salesforce environments, ensure code quality through AI assistants, and measure AI-driven business value.
Minimum Requirements
At least 10 years of professional experience; minimum 8 years in architecting and implementing Salesforce solutions at enterprise scale.
Proficient in Salesforce Service Cloud architecture, APIs, Apex, Visualforce, Lightning components, and integration/ETL technologies.
Experience with AI development tools like Claude and GitHub Copilot.
Bachelor's degree in Computer Science, IT, or related field; Salesforce Certified Technical Architect (CTA) and Salesforce Service Cloud Consultant certification preferred.
Ideal Candidate Profile
Experienced in leading complex Salesforce Service Cloud implementations focusing on AI-first delivery and automation frameworks.
Capable of collaborating with multiple stakeholders and technical teams integrating AI to enhance platform performance and business outcomes.
Familiar with advanced AI tools for code quality, diagnostics, and embedding autonomous AI within Salesforce ecosystems.