Client Support Relations - Japanese Language Services
KyndrylMatch Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessLog in to see why each signal reads the way it does.
Job Description
Structured overview of role & requirementsAbout This Role
Manage and optimize IT infrastructure ensuring peak system performance and reliability.
Coordinate with cross-functional teams, vendors, and third parties to deliver solutions on schedule meeting client expectations.
Establish quality management systems, track project milestones, manage risks, and engage effectively with Japanese clients and account teams.
Minimum Requirements
Minimum 2-3 years experience in IT infrastructure management projects.
Fluent Japanese language skills with JLPT certification at N1, N2, or N3 level.
Proven experience delivering IT Service Management (ITIL) infrastructure projects and handling incidents, problems, and changes.
Work Experience Required: Minimum 2-3 years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in Japan-focused IT infrastructure projects with strong cross-cultural communication skills.
Proactive in managing project risks and quality in complex, multi-stakeholder environments.
Technically adept in troubleshooting and system optimization in an ITIL framework.