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Job Description
Structured overview of role & requirementsAbout This Role
Manage and process diverse account maintenance requests for client and merchant accounts ensuring accuracy and timeliness.
Support billing readiness by completing pricing, entitlement, and demographic updates ahead of key monthly deadlines.
Collaborate with internal teams to resolve account update issues within required service timeframes while maintaining quality standards.
Minimum Requirements
Bachelor's degree or equivalent experience required.
3–5+ years experience in merchant acquiring, payments, banking operations, client support, or financial services.
Proven experience processing account updates in a high-volume operational environment with strong attention to detail.
Not explicitly mentioned: notice period or strict location restrictions beyond Thane, Maharashtra, India posting location.
Ideal Candidate Profile
Experienced in high-volume, deadline-sensitive payment or banking operations environments, especially related to merchant services.
Able to work across multiple systems and operational platforms to drive issue resolution and maintain service levels.
Strong analytical and problem-solving skills with ability to manage competing priorities under tight deadlines.