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Job Description
Structured overview of role & requirementsAbout This Role
Provide expert technical support and resolve complex infrastructure service issues.
Assist in implementing infrastructure projects and execute assigned tasks to improve infrastructure efficiency.
Monitor and troubleshoot infrastructure systems to ensure optimal performance, and develop documentation of incidents and configurations.
Minimum Requirements
Bachelor's degree in relevant field or equivalent experience.
5+ years of relevant industry work experience, with minimum 2 years in a similar role.
Proven experience in infrastructure technology analysis and proficiency in data analysis and problem-solving.
Relevant advanced degree or certifications (Cisco CCNA, AWS Solutions Architect, CompTIA Security+) considered a plus but not mandatory.
Ideal Candidate Profile
Experienced in handling complex infrastructure problems with strong technical expertise and critical thinking.
Operates well in technical team environments focused on service delivery and infrastructure efficiency improvements.
Likely to have prior experience supporting and executing infrastructure projects in dynamic enterprise environments.