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Job Description
Structured overview of role & requirementsAbout This Role
Ensure availability, performance, and scalability of systems via proactive monitoring, maintenance, and capacity planning.
Respond to system outages/incidents, perform root cause analysis, and implement preventive measures.
Develop automation tools/scripts to reduce manual work and improve system resilience; collaborate with development teams to embed reliability best practices.
Minimum Requirements
Work Experience Required: Not explicitly mentioned in the JD.
Must be able to handle production support, incident management and escalate issues effectively.
Experience with Linux/Unix commands, Java Applications, Oracle/SQL databases, and at least two middleware technologies such as JBOSS, Apache Tomcat, or Glassfish.
Flexible to work in shifts including weekends and release support; location requirement: Pune, India.
Ideal Candidate Profile
Technical proficiency in site reliability engineering with skills in automation, monitoring tools (AppDynamics/ITRS), and cloud technologies (OpenShift, AWS/Azure).
Experience working in critical, regulated environments with stakeholder communication across multiple teams (RTB, BTB, Compliance, projects).
Ability to manage incident response end-to-end and improve operational efficiency in application support.