Program Success Manager - Bagalkot
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Job Description
Structured overview of role & requirementsAbout This Role
Ensure successful implementation and adoption of educational programs in partner schools, monitoring usage and student progress.
Lead onboarding, training, and continuous support for schools, managing relationships with school leaders and Implementation Officers.
Drive customer satisfaction, retention (target 95%), renewals, and use data insights to improve program outcomes.
Minimum Requirements
Minimum 2 years of relevant work experience; academic operations experience preferred.
Willingness to travel extensively (up to 18 days per month) within a 150 km radius of Bagalkot.
Location requirement: Bagalkot area with ability to manage multiple schools in the cluster.
Work Experience Required: 2+ years of experience as explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in leading program implementation and supporting academic operations in K12 education settings.
Competent in stakeholder management, especially with school leaders and operational staff, to drive adoption and satisfaction.
Data-driven with strong communication and operational skills to manage multiple school accounts and optimize program success.