Service Delivery Manager - Supply Chain - Procurement 4C
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Job Description
Structured overview of role & requirementsAbout This Role
Manage procurement of goods and services including obtaining quotations, proposal development, negotiation, and contract management for low to moderate value/risk projects.
Oversee sourcing activities through formal ERP/procurement tools including RFP/RFX/RFQ and e-auctions, aligning with client procurement policies and category management.
Act as a single point of contact for client dealings, stakeholder management, and continuous improvement initiatives to enhance operational efficiency and capture savings opportunities.
Minimum Requirements
Experience with procurement processes including RFP/RFX/RFQ and e-auctions is mandatory.
Knowledge of upstream and downstream sourcing processes (S2P and P2P) required.
Bachelor's or Master's degree in Business Administration, Industrial Engineering, Logistics, Supply Chain Management, or Operations Management.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Proven ability to manage end-to-end procurement and supply chain sourcing activities within a structured ERP or digital procurement environment.
Strong negotiation skills, contract management experience, and capability to manage supplier relationships in line with client policies.
Experience working closely with category managers and operational teams to deliver procurement requirements and savings across various categories in a client-facing role.