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Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end execution of multi-channel campaigns (Push, Email, SMS, Chat, WhatsApp) on CleverTap ensuring accurate setup, timely approval, and performance monitoring.
Perform campaign quality control including data validation, banner checks, and testing within designated windows to maintain campaign standards.
Collaborate with Category, Growth, and Traffic teams to align campaign data, delivery metrics, and approvals ensuring smooth operational flow.
Minimum Requirements
Hands-on experience with CleverTap including campaign creation, event & journey setup, and multi-channel configuration (Push, Email, SMS, Chat, WhatsApp).
Proficient in data fetching and validation from multiple sources such as Google Sheets and Excel; ability to spot discrepancies quickly.
Familiarity with campaign operational tools like Jira; ability to follow multi-step SOPs with high attention to detail.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in managing complex lifecycle campaigns using CleverTap, including audience segmentation and multi-step event triggers.
Detail-oriented with strong operational discipline to handle multiple campaign timelines, testing windows, and approval workflows concurrently.
Comfortable working cross-functionally with category, growth, and traffic teams to ensure campaign data integrity and alignment.