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Job Description
Structured overview of role & requirementsAbout This Role
Manage regional portfolio with focus on on-time contract renewals and retention.
Negotiate renewals with senior clients and collaborate with sales, finance, legal, and CSM teams.
Identify and drive upsell and cross-sell opportunities to expand contracts and revenue.
Minimum Requirements
2-7 years experience in Renewals or Account Management within SaaS organizations.
Proficient communication and negotiation skills for dealing with clients at various levels.
Familiarity with Salesforce.com or similar CRM tools.
Location: Fully remote role, open to candidates residing anywhere in India.
Ideal Candidate Profile
Experience handling end-to-end contract renewal processes and strategic retention planning.
Able to use data-driven insights to identify and mitigate risk in customer accounts.
Capable of cross-functional collaboration with sales, customer success, finance, and legal stakeholders to drive revenue growth.