Identity and Access Management Analyst

Manage IAM infrastructure including Azure AD and Active Directory resources, ensuring secure user and access lifecycle management.

Troubleshoot and resolve identity and access issues across on-premises and cloud platforms, collaborating with cross-functional teams.

Support compliance and audit requirements, execute change management processes, and identify opportunities for IAM process automation and optimization.

5+ years hands-on experience with Active Directory and Azure AD (Entra ID), including user/group/access management and Conditional Access.

Proven ability to perform IAM lifecycle management for joiners, movers, and leavers and troubleshoot directory synchronization issues.

Experience with PowerShell scripting for IAM and AD automation.

Experience operating in a production environment with change management and ticketing systems.

Experienced in cross-functional collaboration with security, cloud, infrastructure, and service desk teams to resolve IAM issues.

Operates effectively within structured processes including incident, problem, and root cause analysis for IAM.

Capable of supporting audits, compliance, access reviews, and enforcing IAM policies with strong documentation and communication skills.