Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessLog in to see why each signal reads the way it does.
Job Description
Structured overview of role & requirementsAbout This Role
Create optimized headcount and hiring plans balancing customer experience, employee experience, and cost.
Manage capacity risks and dependencies across multiple business units and supply models, including communication and tracking of exceptions.
Lead global process standardization initiatives, partner with technology teams on new tools, and support reporting and operational staffing optimization.
Minimum Requirements
5+ years of direct experience in Capacity Planning or Labor Modeling.
3+ years of experience in program/project management.
Proficiency in Excel and SQL for data analysis and reporting.
Education: Graduation; Location: Bangalore, India.
Ideal Candidate Profile
Experienced in translating capacity plans and KPIs into actionable insights and recommendations for senior leaders.
Skilled in managing dynamic, ambiguous environments with tight deadlines and multiple stakeholder dependencies.
Demonstrated ability to influence and lead cross-functional teams globally and drive process standardization.