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Protocol Intelligence

Data-driven signals on your job's competitiveness

CV Match Score

Estimated fit based on your resume

Structured overview of role & requirements

2–4 yearsDirect Career PageEst. 3–6 LPA

Posted 8h ago

Against your primary resume

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Role Fit

Experience

Industry Relevance

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Data-driven signals on your job's competitiveness

Competition Intensity

(High)

Background Fit Sensitivity

(Low)

Shortlisting Strictness

(Moderate)

Structured overview of role & requirements

Troubleshoot and resolve LAN/WAN, internet connectivity, hardware, software, and peripheral device issues.

Provide technical support for daily business operations including property management software assistance and end-user computing needs.

Document IT incidents and service requests accurately and follow IT service management procedures and escalation protocols.

2 to 4 years experience in IT Service Desk, Help Desk, Technical Support or similar role.

Basic computer troubleshooting skills for Windows and iOS environments.

High School Diploma or equivalent.

Location: Chennai - International Tech Park Chennai Radial Road.

Experienced in diagnosing and resolving network and connectivity issues independently.

Proficient in supporting a variety of devices including printers, tablets, and mobile devices.

Comfortable working with ticketing systems and following structured IT support procedures.