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Job Description
Structured overview of role & requirementsAbout This Role
Accurately and timely process all types of payments including physical cash/valuables and handle associated cash-related investigations.
Manage complex or time-critical payment transactions, liaising with internal/external stakeholders and handling client escalations and complaints.
Ensure compliance with procedures and SLAs, identify and communicate process improvements, and support training and reporting functions.
Minimum Requirements
Minimum graduation in any stream.
Knowledge of Payments flow, SWIFT, Risk and Regulatory Payments, SWIFT Back office operations, and Operation Risk.
Work Experience Required: Not explicitly mentioned in the JD.
Location: Bangalore, India.
Ideal Candidate Profile
Experienced in managing time-critical, complex payment processing tasks with stakeholder interaction.
Capable of handling compliance and risk management within payment operations.
Able to contribute to process improvement and training within a structured banking operations environment.