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Job Description
Structured overview of role & requirementsAbout This Role
Manage North America Tender customers by handling tender negotiations, quotation management, contract execution, and administration.
Collaborate closely with internal teams including Contract Correction, Disputes, and Invoice Quality to ensure compliance and customer satisfaction.
Lead analytical projects to support tender management, prepare negotiation packages, and support strategic partnership growth with Sales & Customer Experience.
Minimum Requirements
Minimum 8 years of experience in Customer Service, Tender, Sales, or Performance Management.
Bachelor's or Master's degree from a recognized university.
Proficient in Microsoft Excel and PowerPoint with strong analytical and presentation skills.
Open to working perpetual night shifts supporting North America business operations.
Ideal Candidate Profile
Experienced in managing contract tenders and customer accounts within logistics or related sectors.
Capable of working in fast-paced, cross-functional environments with strong stakeholder management skills.
Analytical mindset with ability to lead projects and deliver high-quality, compliant outputs aligned to strategic goals.