Senior Quality Engineering Lead - Cyara Testing, Python
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Job Description
Structured overview of role & requirementsAbout This Role
Own the end-to-end quality strategy, test planning, execution, and release readiness specifically for BOT and enterprise Contact Centre applications.
Develop, maintain, and execute automated and manual test scripts leveraging Cyara testing, contributing to automation standards and framework improvements.
Lead and mentor QA team members while collaborating cross-functionally to ensure delivery of high-quality software with continuous improvement.
Minimum Requirements
Bachelor's degree in Computer Science, IT, Engineering, or related field.
10+ years in Software Quality Engineering with at least 5 years of experience in Cyara testing.
Hands-on expertise in test automation frameworks, Python programming, and experience with AI-driven QA process improvements.
Experience with CI/CD pipelines, DevOps practices, deployment validation, and leadership/mentoring of QA teams.
Ideal Candidate Profile
Senior-level QA professional with deep domain expertise in BOT, RPA, and enterprise Contact Centre application testing.
Proficient in driving automation and continuous improvement using AI tools within established automation frameworks and quality governance.
Experienced leader comfortable managing, mentoring QA teams and collaborating with cross-functional stakeholders to implement scalable quality strategies.