Customer Account Specialist
Hewlett Packard Enterprise (HPE) (company site, opens in a new tab)1–2 yrsBengaluruOn-siteDirect career pageEst. 6–9 LPA
Posted 14d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage the customer lifecycle and collections processes including monitoring and resolving payment deviations and delays.
- Serve as the primary accounts receivable contact for customers, resolving invoicing and payment-related queries.
- Collaborate with customer accounts payable teams and internal stakeholders to ensure timely payments and support customer experience initiatives.
Minimum Requirements
- Bachelor's degree or equivalent qualification is required.
- 1-2 years of related experience or a Master's degree.
- Strong verbal and written communication skills required.
- Work location is hybrid with approximately 2 days per week onsite at an HPE office.
Ideal Candidate Profile
- Experience working in accounts receivable or collections with customer-facing payment resolution responsibilities.
- Able to operate independently within defined parameters and manage multiple stakeholders to ensure payment compliance.
- Comfortable working in a fast-paced, ambiguous environment, supporting customer engagement and compliance efforts.