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Job Description
Structured overview of role & requirementsAbout This Role
Develop, test, support, and execute fraud attack treatment processes in coordination with Operations, Policy, and Analytics teams.
Perform business analysis and workflow optimization to enhance operational efficiency and effectiveness across the organization.
Validate reporting metrics and coordinate with cross-functional teams to implement analysis updates while mentoring junior analysts.
Minimum Requirements
2+ years of relevant experience.
Proficiency in SAS and SQL is mandatory.
Bachelor’s degree required or equivalent education and experience.
Knowledge of Citi Cards or Retail Fraud processes is preferred but not required.
Ideal Candidate Profile
Experience working at the intersection of fraud analytics and operational process improvement.
Ability to liaise effectively between business users and technologists, explaining business needs clearly.
Skilled in influencing decision-making through data-driven advice and managing moderately complex reports to meet management needs.
