AI Outcome Customer Engineer, GTM AI Tech, Google Cloud

Own the technical design and delivery strategy for enterprise-grade AI solutions, ensuring integration into customer IT ecosystems including connectors, identity, and compliance constraints.

Lead technical evaluation and feasibility assessments partnering with Account teams and Customer Engineers to shape long-term adoption proposals.

Act as liaison between customers and core Product/Engineering teams to debug systemic issues, influence product enhancements, and manage technical execution from pre-sales through post-sales phases.

Bachelor’s degree or equivalent practical experience.

Minimum 7 years experience troubleshooting technical issues for internal/external partners or customers.

Proficiency in reading/debugging code in general-purpose languages such as Java, Python, or JavaScript.

Experience with enterprise integrations (APIs, ECMs, identity), cloud infrastructure, AI/ML model deployments, and system design or orchestration frameworks.

Experienced in leading technical delivery strategies and complex debugging for enterprise AI and cloud solutions.

Comfortable interfacing with and influencing both technical stakeholders and executive leadership during technical solution evaluations.

Skilled at navigating ambiguous technical problems and translating deep technical complexities into business impact and executable architectural solutions.